Every day, we deliver to hundreds of customers across the world and promise to provide the highest level of responsiveness to you at all times - so let us know if you need help tracking down your package!
Please ensure all of your shipping details are 100% correct before placing the order.
Icon Dogwear is not responsible if the incorrect or missing shipping information is provided at check out. We will not process any refunds in such circumstances.
Icon Dogwear is responsible for delivering items to the shipping address provided at check out. We are not liable if the item is lost or stolen after the item has been marked as delivered by your local postal service. Please ensure the delivery location is a safe environment.
Standard shipping is free to United States, Canada, Australia, United Kingdom and most EU Countries.
Please note that these are estimated delivery times. Weekends and public holidays are not included.
All prices stated on the website will be billed in USD at checkout.
We process all orders within 1-3 business days excluding holidays and weekends.
Packages may take longer to arrive during the holiday busy season, depending on local postal office capacity.
|Country||Estimated Shipping Time|
|United States||8 - 20 business days|
|Canada, Europe||10 - 30 business days|
|Australia, New Zealand||8 - 20 business days|
|Mexico, Central America, South America||10 - 30 business days|
Tracking Numbers are updated usually within 1-3 Business Days and you will receive an email confirmation once your package has been shipped.You can also track your package on our Track Order Status Page
Shipping time may vary due to product availability. Icon Dogwear reserves the right to cancel any orders that involve product availability in which the customers will be contacted.
Please note that any taxes and customs fees in regard to your purchase are to be held responsible by the customer.
If you have any questions related to your delivery, please contact our Customer Care team at firstname.lastname@example.org